Improving Sales Performance in Hospitality & Travel

Hotel Sales Training

Persuasive Face to Face Selling
Learn how to conduct an effective sales appointment using a structured consultative approach that focuses on qualifying and matching what is important to the customer.

Proactive Telephone Selling
Learn how to plan and conduct a successful new business call that will qualify and secure a confirmed sales appointment.

Developing Key Account Plans
Learn how to translate account knowledge into quality, strategic account plans that are relevant to the account and can be used as a working document to drive growth and value.

Managing Key Accounts
Learn how to strategically manage relationships and client needs within a key account to develop existing and new business opportunities.

Negotiating with Buyers
Learn how to plan and engage in a rate negotiation that will create favourable movement and address travel procurement behaviour and tactics.

Maximising Event Enquiry Conversion
Learn how to qualify and apply the most effective approach to successfully convert and negotiate an M&E sales enquiry.

Selling on a Showround
Learn how to conduct an effective showround meeting using a structured consultative approach that qualifies and matches what is important to the client.

Driving Reservations RevPAR
Learn how to drive RevPAR from a reservation enquiry by up selling and increasing conversion.

Negotiating Overrides
Learn how to plan and negotiate an override and service level agreement that is profitable in terms of cost of sale and maximises value for the hotels.

Presenting with Confidence
Learn how to structure a sales presentation and deliver with the confidence that persuades, informs and entertains an audience.

Testimonials

Jurys Inns
Stuart Leckie - Head of Sales
Overall as a group we achieved our objectives to raise rates to our budgeted percentage thanks to the training by MG......read more »

Macdonald Hotels & Resorts
Diane Paterson - Director of Sales (Scotland)
They are achieving much higher account penetration and the accounts for the year are much more detailed with achievable objectives attached to each accounts......read more »

The Honourable Society of the Middle Temple
Colin Davidson, Director of Catering and Marketing
The methods used by MG Training were excellent and we are already seeing a noticeable improvement in enquiry conversion and general telephone handling....read more »

Twickenham Stadium
Natalie Bell, Sales Director
We have seen a 20% increase in the qualification process of our clients requirements and I hope this will continue to improve ...read more »

Village Hotels
Nikki Carrol - Head of Sales Development
The impact of the training has been excellent. Prior to the training the sales managers were very reluctant to carry out any telesales activity at all......read more »